She is a nattering nabob of negativism. A safire in the rough, rough world of my work. She complains no matter what. I can count on a regular phone call or an email (cc'd to everyone she can think of) with her opinion of why something we did or said or didn't do or didn't say is wrong. Usually I say "I am deeply sorry you are feeling that way." I have kept a file of her emails over the past five years. My fantasy: to flood her mailbox with all of her own complaints - backatcha baby.