Six days in Hawaii. Five of the six days the hotel workers were on strike. Five nights at $300 per night and do it yourself housekeeping - "the sheets are on a cart in the hall." Five days with no on-site restaurants, no pool service, no sweet
ukulele music playing throughout the resort and no refund, no offer to move us to another hotel, no perks whatsoever. Five days and nights of exhausted managers listening to thousands of complaints. Day two cookies and juice in the lobby, small consolation for being
awakened (each of the five days) at six am by strikers on bullhorns, picketers banging drums, pots and pans and chanting at the top of their voices. Two days of listening to ugly yelling every hour - "We're Local Five.Go home! Go home!" - Day five finally becoming crazed and joining the thousands of complainers. Day six, the strike is over. Clean sheets, sweet music, all restaurants open, silence in the morning. Alas our day to go home. I don't think I will ever stay at a Hilton again. The tired managers credited our bill with a token $250 - for the inconvenience of staying in a luxury resort without even the basics. Today I made my own bed in my non-luxurious home, put on a CD and danced the Hula.
5 comments:
Oh, I am so sorry. I go on trips so seldom that when I do - I want it all. This would have really upset me. Again, I am so sorry you experienced this.
What an awful experience. The worst part is they made you pay for it. I think I would have checked out, refused the bill on my credit card and went somewhere else.
I assume the Hilton at Waikiki. I know that hotel but haven't stayed there. What a COMPLETE bummer!!! Sorry!
(But at least good restaurants abound in the neighborhood--small consolation, I know...)
I'd keep on complaining. I'm so very sorry. Yes, can you refuse the bill on your CC?
Oh no..... that's terrible. When I go on a trip..... I need to be waited on ...or why go on a trip?
Hope all is well now!
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